On admission a person-centred care plan will be developed to ensure that each individual's aims, preferences and needs are identified.
A keyworker will be assigned to regularly meet with the service user to help guide them to their goals and to highlight any changes that are needed in the care plan, thus ensureing that the plan is constantly up to date.
Our person centred approach....
We aim to ensure that our service is as personalised as possible.
Every service user presents a unique set of needs, preferences, goals, abilities and personality. We embrace the individual nature of our service users and reflect that in the way we deliver our service.
Involving service users....
In order to provide a person centred service we know that it is important to involve service users in all areas of the support they recieve.
Whilst it is essential to listen to the people recieving our service, we feel it is as important to ensure that this leads to action. Therefore it is also imperative that we record the feedback we recieve and use it to improve our service to them.
Our homes pride themselves on our flexible person centred approach that ensures that every service user has a care package which reflects their unique needs.
In each service there will be a team of skilled and dedicated staff in sufficient number to meet the individual needs of every person living in the home.
Each Service user is encouraged to take an active part in their life at the care home through residents’ meetings and one-to-one time spent with the staff.
We encourage our service users to engage in meaningful activity, ensuring a balance of self-care, leisure and productivity (employment/education).
We regularly assess and review the support, safeguards and environment we provide to our service users. This is aimed at encouraging the positive risk taking that is required to ensure progress is achieved.
We fully support the principle of equal opportunities and are committed to a belief in the equal worth of all people together, with a recognition and appreciation of diversity.